Overview
Business Systems Analysts needed for a contract (possible contract to hire) opportunity with our client in Huntington Beach, CA. Position is 100 remote as will never need to go into the office. JOB DESCRIPTION Identify IT objectives by studying business function, gathering user information, evaluating output requirements and formats. Interface with employees of all levels on software application issues, enhancements, and planning strategies. Leverage current software analysis methodologies to maximize the benefit of IT software investments across the business enterprise. Provide software application feedback to 3rd party consultants, Software Developers and Help Desk Technicians. Provide software analysis expertise with end users on software applications including but not limited to CRM, BI, ERP (Finance Order Entry Systems) and the Corporate Web Sites. Collaborate with IT technicians to ensure users have the correct access to Test and Production systems as appropriate prior to the start of analysis sessions. Design and customize software application documentation as it pertains to end user specifications and new enhancements. Report on common sources of technical issues or questions and make recommendations to IT Software Developers. Document and socialize new software application features, key insights, and functionality as they become available. Attend participate on EWL’s behalf any 3rd Party Vendor Release Announcement and Planning meetings. Provide easy access to new existing application specifications via electronically secure IT space. Provide re software analysis sessions with end users until all involved parties agree. Work with business partners to elicit requirements and capture business needs. Manage on-going relationships with business partners to drive satisfaction with IT. Engage with end users to incorporate usability and user interface needs when designing application systems. Communicate requirements and issues from end users to IT Software Developers or 3rd Party Vendors assigned to support new software features and functionality. Conduct independent research on software applications to become familiar with the end user experiences. QUALIFICATIONS Proven experience in Microsoft Word, PowerPoint, and Excel. Broad IT experience in the following areas including Applications Development, Project Management, Quality Assurance and Data Flow Architecture. Excellent written, oral, and interpersonal communication skills. Problem solving temperament. Seasoned experience in generating process documentation. Demonstrated analytical skills including experience eliciting requirements and testing. Ability to conduct research into software application issues and products as required. Ability to communicate ideas, interface, and present IT subject matters in a user-friendly language across the company including Sr. Executive Teams. Highly self-motivated and self-directed, with keen attention to detail. Able to prioritize and execute tasks in a quick-paced environment. Strong customer service orientation. Ability to work in a team-oriented, collaborative environment. Basic understanding of information technology and business concepts. Bachelor’s degree in a relevant field and 1 year of Business Analysis experience or working in an IT Department for 2 years. Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, paid holidays, and referral bonuses.