Experience and Required Skills Bachelorrsquos degree in English, Marketing, Business, or other applicable field of study. Knowledge of various areas of banking or financial service operations, including mortgage lending, and a strong understanding of consumer banking regulations. Excellent writing and communication skills, including the ability to listen and observe. Detail and process-oriented Proficiency in Microsoft Office (Word, PowerPoint, Outlook Excel). Knowledge of Visio is a plus. Must be self-directed and able to work both independently and as part of a team to meet goals and objectives. Must be organized and skilled at managing multiple priorities. Position will initially work remotely and may transition into an office environment depending on company work from home policy updates. Preferred Experience in banking or financial services industry.