Job Description Reimbursement Operations Associate – 480 Wildwood Forest Dr, Spring, TX 77380, USA – Full-time Company Description Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets and advanced analytics. Its Guardant Health Oncology Platform is designed to leverage its capabilities in technology, clinical development, regulatory and reimbursement to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs. In pursuit of its goal to manage cancer across all stages of the disease, Guardant Health has launched multiple liquid biopsy-based tests, Guardant360 and GuardantOMNI, for advanced stage cancer patients, which fuel its LUNAR development programs for recurrence and early detection. Since its launch in 2014, Guardant360 has been used by more than 6,000 oncologists, over 50 biopharmaceutical companies and all 27 of the National Comprehensive Cancer Network centers. Job Description This role works out of our Spring, TX office. Due to the Covid 19 Pandemic Guardant Health has temporarily classified this role as ‘working from home status,’ scheduled to return onsite in Spring, TX when it is determined safe to do so. As a Reimbursement Operations Associate , you play an important role in the overall success of the company. Working with our billing tool provider, you will drive payment for our services, and by partnering with colleagues in Finance and Client Services. You will facilitate optimized billing processes and operations that are aligned with Guardant Health’s mission and values. You are responsible for documenting appropriate payer communication and/or correspondence for insurance claim research and/or appeals. Essential Duties and Responsibilities: – Provide reimbursement assistance to patients while providing superior customer service and respect to patients and their families – Correctly interpret EOB’s for follow-up and/or appeals – Follow appropriate HIPAA guidelines provide medical records to primary care provider, insurance carriers, referred providers and patients per patient request – Work well individually and in a team environment accomplishing set goals – Performs other related duties as assigned Qualifications – Minimum 1 -3 years recent experience in both professional and facility billing, and collections with high volume and/or multiple accounts – Experience with contacting and follow up with insurance carriers on denials, file reconsideration requests, formal appeals and negotiations (preferred) – Basic math skills to accurately interpret payment & adjustment transactions (must be able to read & understand an EOB) – Must be proficient using a computer, data entry, and have above average typing skills – Intermediate to advanced MS Office including Excel – Familiarity with laboratory billing, Xifin, EDI enrollment, merchant solutions, payer portals and national as well as regional payers throughout the country are a plus – High school diploma or equivalent Additional Information Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our . Please visit our career page at: LI-AE1 Job Location